In a market hungry for solutions to ease IT operations burdens, NeuBird is gaining important traction. The San Francisco-based startup has announced a $22.5 million seed extension, led by Microsoft's venture fund M12, with Mayfield, StepStone Group, and Prosperity7 Ventures joining the investment.
Key points:
- NeuBird secured $22.5M in seed extension funding, bringing total capital raised to $44.5M
- The company's AI tool Hawkeye acts as a digital teammate for IT teams, helping diagnose and resolve technical issues
- Early trials show Hawkeye reduces incident resolution time by up to 90%
- The platform operates in read-only mode, prioritizing enterprise security by not storing customer data
The funding comes as NeuBird launches Hawkeye, its AI-powered platform that serves as a digital teammate for IT operations teams. The timing is particularly relevant as enterprises grapple with increasingly complex IT environments and a shortage of skilled site reliability engineers.
Hawkeye distinguishes itself by moving beyond passive monitoring to take active steps in resolving IT issues. The platform continuously scans for alerts and alarms, attempting to troubleshoot problems before escalating to human engineers when necessary. This approach has resonated with customers across industries, from large automotive manufacturers to financial institutions and startups.
The investment from Microsoft's M12 could prove strategic for NeuBird, as many of its customers operate on the Azure cloud platform. "NeuBird has identified a critical need in IT operations, addressing the complexity and demands faced by modern enterprise teams," said Andrew Smyth, Managing Partner at M12.
Security remains a key focus for NeuBird. Hawkeye operates strictly in read-only mode, accessing system health data without storing sensitive customer information. This approach has helped the company win trust from security-conscious sectors like banking and pharmaceuticals.
While NeuBird faces competition from emerging players like SRE.ai and Opslane, as well as established companies like Moogsoft, the substantial investor interest suggests the company has found a compelling approach to IT operations automation. The latest funding round reportedly came at a significantly higher valuation than its previous $22 million seed round, though specific figures weren't disclosed.